Privacy Policy

Last Updated: October 2025
At Neo Prime Global Trading LLC (“we”, “our”, “us”), your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.neoprimeglobaltradingllc.com.

1. Information We Collect

We collect information that helps us process orders, improve our services, and communicate with you effectively.
a. Personal Information
When you place an order or register on our Site, we may collect:
● Full Name
● Email Address
● Billing and Shipping Address
● Phone Number
● Payment Information (processed securely through third-party gateways)

b. Non-Personal Information
We may automatically collect data such as:
● Browser type
● Device information
● IP address
● Pages viewed, and time spent on the Site

This helps us improve website performance and user experience.

2. How We Use Your Information
We use your information to:
● Process and fulfill your orders
● Communicate about purchases, shipping, and updates
● Improve our products, services, and website experience

● Send promotional offers (only if you opt-in)
● Prevent fraudulent transactions

We never sell your personal data to any third party.

3. Cookies
Our website uses cookies to personalize your shopping experience and remember your preferences. You can disable cookies in your browser settings, but this may affect some website functions.

4. Third-Party Services
We may share limited information with trusted partners who assist with:
● Payment processing (e.g., Stripe, PayPal)
● Order delivery and logistics
● Website analytics (e.g., Google Analytics)

All third parties comply with applicable U.S. data protection laws and handle information
securely.

5. Data Security
We use SSL encryption and secure hosting to protect your personal data. While we take all reasonable precautions, no online transmission is 100% secure. You agree to share information at your own risk.

6. Your Rights

If you are a U.S. or international customer, you have the right to:
● Access, correct, or delete your personal data
● Opt out of marketing communications
● Request information about how your data is used

To exercise these rights, please email support@neoprimetrading.com.

7. Data Retention
We retain order and transaction data for record-keeping and tax purposes, typically for up to 5 years, unless a longer retention period is required by law.

8. Children’s Privacy
Our website is not intended for use by anyone under the age of 13. We do not knowingly collect data from minors.

9. Updates to This Policy
We may update this Privacy Policy from time to time. Revisions will be posted on this page with an updated effective date.

10. Contact Us
For privacy-related questions or concerns, contact: support@neoprimetrading.com
📍 Neo Prime Global Trading LLC
1234 Commerce Avenue, Houston, TX, USA